Topic: Electronic Business and E-Commerce

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  • 1 Marks

MI – May 2016 – L1 – SA – Q16 – Electronic Business and E-Commerce

Identify the correct term that describes the use of computer systems to handle data.

Information Technology (IT) describes the application of computer systems and ________ to store, retrieve, transmit, and manipulate data.

A. Telecommunication Equipment
B. Telecommunication Media
C. Transmission Signets
D. Synchronous Transmission
E. Telecommunication Software

Answer: A

Explanation:
Telecommunication equipment refers to hardware used to transmit, receive, and process data across communication channels. It supports the functioning of IT systems in storing, retrieving, transmitting, and manipulating data effectively.

  • 20 Marks

MI – May 2024 – L1 – SB – Q5 – Electronic Business and E-Commerce

Define and discuss e-commerce, its advantages, disadvantages, and applications.

a. Nowadays, e-commerce is becoming more popular in emerging economies.
You are required to:
i. Define electronic commerce (e-commerce) (2 Marks)
ii. List THREE advantages and TWO disadvantages of e-commerce (5 Marks)
iii. State FOUR areas of application of e-commerce (4 Marks)
iv. State the distinction between B2C and B2B e-commerce models (2 Marks)

b. Enumerate FIVE differences between e-commerce and e-business (5 Marks)

c. List FOUR e-commerce firms in Nigeria (2 Marks)

a.
i. Definition of E-commerce:
Electronic commerce (e-commerce) is the process of buying, selling, or exchanging products, services, and information through computer networks, primarily the internet.

ii. Advantages of E-commerce:

  1. Allows people to conduct business without time and distance barriers.
  2. Reduces direct costs such as those related to sales processing and paperwork.
  3. It offers the ability to operate 24/7, improving customer access.

Disadvantages of E-commerce:

  1. Lack of personal touch makes it difficult for customers to inspect the quality of goods.
  2. Security threats, such as cyber-attacks and data breaches, pose risks to customers’ information.

iii. Areas of Application of E-commerce:

  1. Mobile commerce
  2. Supply chain management
  3. Internet banking
  4. Online transaction processing

iv. Distinction between B2C and B2B e-commerce models:

  • B2C (Business-to-Customer): Refers to e-commerce transactions between businesses and end users, such as retail purchases by individuals.
  • B2B (Business-to-Business): Refers to transactions between businesses, like wholesale suppliers and manufacturers.

b. Differences between E-commerce and E-business:

  1. E-commerce is limited to buying and selling, while e-business encompasses all online business activities.
  2. E-commerce focuses on the website, while e-business includes broader applications like CRM and ERP.
  3. E-commerce involves monetary transactions, while e-business includes monetary and allied activities.
  4. E-commerce uses the internet for connecting with the world, while e-business uses intranets and extranets as well.
  5. E-commerce involves transactions with external entities, while e-business covers both internal and external business processes.

c. E-commerce Firms in Nigeria:

  1. Jumia Nigeria
  2. Konga
  3. Jiji Nigeria
  4. OLX

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