Management of a limited liability company is appointed to promote and protect shareholders’ interest in the performance of their functions. The aim is to maximise shareholder value. Management, however, could have interests that might be incompatible and in conflict with shareholders’ interest.

Required:
i) Identify this type of conflict in modern-day management. (2 marks)
ii) Explain THREE (3) different factors that contribute to this conflict in (i) above. (4 marks)
iii) As a Management professional, explain FOUR (4) strategies that can be used to manage or mitigate this conflict to protect shareholders. (4 marks)

i) Type of Conflict:
This type of conflict is known as the Agency Problem, where the interests of management (agents) conflict with the interests of shareholders (principals).

Marks: 2

ii) Factors Contributing to the Agency Problem:

  1. Goal Conflict: Management might pursue goals that maximize their personal benefits rather than those of the shareholders, leading to goal incongruence.
  2. Separation of Ownership and Control: Shareholders own the company but do not manage its day-to-day operations, leading to potential conflicts of interest with management.
  3. Information Asymmetry: Management has more access to the company’s financial and operational information than shareholders, which can lead to manipulation and self-serving decisions.

Marks: 4

iii) Strategies to Mitigate the Agency Problem:

  1. Internal Firings or Dismissals: Management can be fired, dismissed, or warned with layoffs for non-performance, keeping them motivated to act in shareholders’ best interests.
  2. Use of External Analysts and Experts: External consultants can monitor and assess management’s performance to ensure it aligns with shareholder interests.
  3. Performance-Related Incentives: Implementing executive share options or compensation linked to the performance of the share price ensures that management’s interests align with those of shareholders.
  4. Performance-Related Pay: Management’s compensation and bonuses are linked to the company’s performance, such as share price increases, which encourages management to maximize shareholder value.
  5. Use of Market Forces: Institutional investors can exercise strong voting powers to replace non-performing management, ensuring that management prioritizes shareholder interests.
  6. Monitoring: Performance of management can be monitored through schemes set up by shareholders, or by hiring external consultants and auditors to perform this role.

Marks: 4

Total Marks: 10