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- 10 Marks
Question
Integrating the operations of an organization is a decision that many find difficult to make as it is possible to find architectures that adapt to different requirements. Despite this, business integration is a necessity because of the success and benefits it brings to corporations and businesses.
Required:
Explain FIVE (5) benefits an organization would gain from integrating all of its operations.
Answer
Benefits of Integrating Organizational Operations:
- Cost Reduction:
Organizations that integrate all operations into a single system can reduce their operational costs by eliminating duplication of efforts and resources.
(2 marks) - Operational Efficiency:
Integration facilitates operational efficiency by ensuring that the functional areas with the required expertise are used to support other areas where such services may be needed.
(2 marks) - Organizational Harmony:
Integration ensures peace and harmony within the organization, as all functional areas recognize their interdependence for excellent performance.
(2 marks) - Competitive Advantage:
Effective integration can lead to competitive advantage, as the organization can conduct its operations better than its competitors, gaining an edge in the market.
(2 marks) - Better Customer Service:
Integrated operations allow organizations to offer excellent services to their customers, with employees willing to go the extra mile to meet customer needs.
(2 marks)
- Tags: Business Integration, Cost reduction, Operational Efficiency
- Level: Level 1
- Topic: Business and Organisational Structure
- Series: AUG 2022
- Uploader: Theophilus