Question Tag: Taxpayer Benefits

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State TWO (2) advantages each of self-assessment to the government and the taxpayer. (5 marks)

 

Advantages to the Government:

  • It ensures prompt payment of taxes.
  • It avoids delays in the issuance of assessments.
  • It saves time for Revenue Officers that can be used for other equally important work.
  • It reduces collection costs for the Ghana Revenue Authority.
    (Any 2 points @ 1.25 marks each = 2.5 marks)

Advantages to the Taxpayer:

  • Taxpayers know their business and circumstances better and can thus make the best of estimates.
  • The taxpayers are given the benefit to revise their estimates.
  • There is a healthy interaction between the taxpayers and the Ghana Revenue Authority.
  • It promotes accurate record keeping for the taxpayers.

The erstwhile revenue agencies (VAT, IRS & CEPS) were integrated into the Ghana Revenue Authority (GRA) in 2009. It was envisaged that the integration of the Revenue Agencies would bring certain benefits to taxpayers and tax administration.

Required:
State FIVE (5) of such benefits. (5 marks)

Five benefits of integrating the revenue agencies into the Ghana Revenue Authority are:

  1. Reduced administrative and tax compliance cost.
  2. Better service delivery.
  3. Improved departmental information flow.
  4. Holistic approach to domestic tax and customs administration.
  5. Enhanced revenue mobilisation.

In recent years, the Ghana Revenue Authority (GRA) has embarked on some tax administrative reforms. One of the key administrative reforms is the merger of the Medium Taxpayer Office (MTO) and Small Taxpayer Office (STO) systems in the management of taxpayers, which has resulted in the introduction of the Taxpayer Services Centres (TSCs) concept whereby taxpayers are migrated to tax offices closer to their business locations, irrespective of their turnovers.

Required:

i) Explain TWO (2) benefits of the new tax administration reform to the taxpayer. (2 marks)

ii) Explain THREE (3) benefits of the new tax administration reform to the GRA. (3 marks)

i) Benefits of Tax Service Centres to the taxpayer:

  • Reduced tax compliance cost – Long distance covered by taxpayers to interact with DTRD offices is reduced.
  • Receive better customer service from GRA.
  • Have queries and issues quickly addressed.
    (Any 2 points @ 1 mark each = 2 marks)

ii) Benefits of Tax Service Centres to GRA:

  • It enhances effectiveness in compliance checks and monitoring of taxpayers due to their proximity to Taxpayer Service Centres.
  • Diversified knowledge and understanding of varied taxpayer sizes by tax officers across tax offices.
  • Improved customer services and better service delivery to taxpayers.
  • Improved tax revenue growth due to improved compliance.