Question Tag: Office Automation Systems

i) Transaction Processing Systems (TPS):
TPS are used for routine tasks where data items or transactions must be processed to continue operations. They support most business functions across various organizations. TPS are sometimes referred to as data processing systems. Examples include sales order systems, payroll systems, and employee benefits systems.

ii) Management Information Systems (MIS):
MIS convert data from mainly internal sources into information, such as summary and exception reports. This information enables managers to make timely and effective decisions for planning, directing, and controlling organizational activities. MIS typically provide regular reports and access to the organization’s performance data.

iii) Executive Information Systems (EIS):
An EIS pools data from internal and external sources, making information available to senior managers in an easy-to-use form. It helps in making strategic, unstructured decisions. EIS typically provide senior managers with easy access to key internal and external information, summarizing and tracking critical strategic information.

iv) Decision Support Systems (DSS):
DSS combine data and analytical models or data analysis tools to support semi-structured and unstructured decision-making. They are intended to provide a wide range of alternative information-gathering and analytical tools, emphasizing flexibility and user-friendliness. DSS enable managers to analyze large volumes of data for decision-making.

v) Office Automation Systems (OAS):
OAS are designed to increase the productivity of data and information workers, supporting activities such as document management, communication, and data management. Examples include word processing software, digital filing systems, email, voicemail, and videoconferencing tools.