Question Tag: Business Technology

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  • 10 Marks

BMIS – July 2023 – Q5a – Introduction to information technology and information systems

Explain a Transaction Processing System and describe four of its characteristics.

The company in which you work as Clients’ Services Manager has recently registered a steep growth in its customer base. To cater for this level of growth and future occurrences, you have decided to recommend to management to consider the acquisition and installation of a Transaction Processing System (TPS).

Required:
i) Explain a Transaction Processing System. (2 marks)
ii) Explain FOUR (4) characteristics of a Transaction Processing System. (8 marks)

i) Definition of Transaction Processing System (TPS):
A Transaction Processing System (TPS) is an information system that keeps track of the transactions required to conduct business. It is usually computer-based.

ii) Characteristics of a Transaction Processing System (TPS):

  1. Detailed Reports: TPS produces detailed reports on specific information about routine business activities.
  2. Transaction Data Inputs and Outputs: Inputs to the system are transaction data, whereas outputs consist of processed transactions.
  3. Departmental Ownership: Each functional unit or department can own its TPS.
  4. Support for MIS: The database of transactions stored on a TPS is used to support the Management Information System (MIS) of an organization.
  5. Operational Importance: It is of immense importance to managers and supervisors because it deals with day-to-day business matters.
  • 4 Marks

BMIS – Nov 2017 – L1 – Q2a – Introduction to information technology and information systems

Convince a CEO about the benefits of investing in Management Information Systems (MIS).

a) Your friend who is the Chief Executive Officer of a food processing company recently discussed with you the need for his organization to adapt to technological changes by investing in Management Information Systems (MIS). His problem, however, is that the benefits that will accrue to the business may not justify the costs involved in such huge investments.

Required:
Convince your friend by stating FOUR benefits that will accrue to the company for investing in such a project.
(4 marks)

  • Better Administration and Coordination: MIS will lead to better administration and coordination within the firm.
  • Enhanced Public Image: The implementation of MIS will enhance the public image of the organization.
  • Improved Decision Making: MIS improves decision-making processes by providing timely and accurate information.
  • Closer Relationships Among Employees: The use of MIS can lead to closer relationships among employees by fostering better communication and collaboration.

(4 marks)

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