Question Tag: Business Culture

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The decisions and actions of all professional accountants in an organization are guided by:
A. Organizational culture
B. Management
C. Professional trainings
D. Core values
E. Corporate code of ethics

Answer:
E. Corporate code of ethics

Explanation:
A corporate code of ethics serves as a foundational document outlining the principles and standards that professional accountants and other employees must follow. It provides clear guidance on ethical behavior, ensuring consistency in decision-making and actions that align with the organization’s values and legal requirements.

Some aspects of organisational culture are visible on the surface, like the tip of an iceberg, while others are implicit and submerged within the organization.

Required:
i) Explain what is meant by an overt aspect of organisational culture. (5 marks)
ii) Explain what is meant by a covert aspect of organisational culture. (5 marks)

i) Overt aspects of organisational culture:
Overt aspects are the formal, visible components of an organisation’s culture. These include financial resources, products, customers, formal structure, technology, policies, procedures, and rules. These aspects are overt because they are easily visible to outsiders and new employees, documented, controlled through formal management processes, and explicitly designed to support the organisation’s mission.

(5 marks)

ii) Covert aspects of organisational culture:
Covert aspects are the informal, hidden components of an organisation’s culture. These include beliefs, assumptions, and attitudes, as well as informal communication patterns, team processes, influence and leadership dynamics, political behavior, and interpersonal relations. These aspects are not directly under the control of management, are not always supportive of the organisation’s mission, and are not readily visible to outsiders or new joiners.

(5 marks)

a) The informal organisation exists alongside the formal organisation and includes social relationships, informal communication network, behavioral norms, and power structure. Informal organisational arrangement may be detrimental or beneficial to an organisation.

Required:
i) Explain THREE ways that informal organisational arrangement may be detrimental or harmful to an organisation. (6 marks)

  • Collective Opposition: Social groupings within the informal organisation may act collectively against organisational interests, strengthened by collective power and information networks. Even if aligned with organisational goals, the maintenance of these groups or networks can take significant time and energy away from tasks.
  • Spread of Rumors: The grapevine, which is part of the informal communication network, is notoriously inaccurate and can carry morale-damaging rumors that harm the organisation’s working environment.
  • Exclusivity and Alienation: The informal organisation can become overly important in fulfilling employees’ social needs, leading to the exclusion of individuals from cliques and networks, causing acute distress or alienation among those who are excluded.